Can I start with private label packaging instead of a new model?
Yes. Discuss an existing product with your packaging and brand presentation as one possible scope. JIESTAR will review the selected SKU, artwork requirements, quantity, and permissions before confirming feasibility.
What determines the MOQ and timeline for a custom set?
MOQ depends on customization depth: private label on an existing model starts lowest, while new parts or tooling need higher quantities. Typical timing is about 15 days for development samples and about 45–60 days for mass production after approval.
How fast will I get a reply and a quotation?
We reply within 24 hours. A quotation follows once we understand the concept, customization scope, and estimated quantity.
Which safety certificates can you provide?
Products are supported by EN71 · ASTM F963 / CPC · CE documentation, and the factory holds BSCI · ISO 9001. Additional third-party tests for your market can be arranged on request; the buyer covers the test fee.
Does a custom SKU include exclusive rights?
Exclusivity needs a separate written agreement covering the product, territory or channel, duration, and responsibilities. Clarify these terms during project review.
How is Custom Solutions different from Wholesale?
Wholesale focuses on existing JIESTAR product supply. Custom Solutions is for OEM / ODM, custom product development, exclusive product lines, and sub-brand cooperation.
Can JIESTAR support a long-term sub-brand partnership?
Yes. JIESTAR can discuss long-term cooperation where product planning, product development, packaging, and brand presentation are considered together.
What information helps JIESTAR review a custom project?
A target market, product category, customization need, and estimated quantity are enough for an initial discussion.
Can custom projects include packaging and logo customization?
Yes. Packaging customization and brand logo customization can be discussed as part of the custom project scope.